Privacy Policy
Effective Date: 06 November 2023
Last Revised: 06 November 2023
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Should we update, amend or make any changes to our privacy policy, those changes will be posted here.
1. Introduction
Thank you for choosing Tashi Press Pte. Ltd. ("we," "us," "our," or the "Company"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, and services.
By using our website or services, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand how we handle your personal information.
2. Information We Collect
We collect and process various types of personal information, including but not limited to:
2.1. Contact Information: When you use our services or contact us, we may collect information such as your name, email address, phone number, and mailing address.
2.2. Payment Information: If you make a purchase through our website, we may collect payment information such as credit card details or other financial information. We use a secure third-party payment processor to handle this information.
2.3. Website Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, and browsing history.
3. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that allow us to track your online behaviour and personalize your experience. We use cookies for the following purposes:
3.1. Functionality: To ensure the proper functioning of our website.
3.2. Analytics: To analyze and improve the performance of our website.
3.3. Preferences: To remember your preferences and settings.
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You can manage your cookie preferences by adjusting your browser settings. Most web browsers allow you to control and delete cookies. Please note that disabling cookies may affect your experience on our website.
4. How We Use Your Information
Only authorised staff have access to your personal data. Our authorised staff are contractually obliged to maintain the confidentiality and privacy of your personal data at all times.
We use your personal information for the following purposes:
4.1. Providing Services: To offer book coaching, book editing, book publishing services, and other related offerings as described on our website.
4.2. Communications: To respond to your inquiries, provide updates, and offer customer support.
4.3. Billing and Payments: To process payments for our services.
4.4. Website Improvement: To analyze website usage and enhance our website's functionality.
4.5 Promotions and Marketing: To send you information, promotions, updates and marketing and advertising materials in relation to our products and services and those of third party organisations.
5. Disclosure of Your Information
We may share your personal information with the following parties:
5.1. Service Providers: We may engage third-party service providers to assist in providing services, and they may have access to your personal information.
5.2. Legal Compliance: We may disclose your information if required by law or in response to legal requests.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
7. Your Choices
You have the following rights regarding your personal information:
7.1. Access: You can request to review, update, or delete the personal information we hold about you.
7.2. Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in those emails.
8. EU Citizens' Rights (GDPR)
If you are an EU citizen, you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectify, or erase your personal data, as well as the right to restrict or object to processing and the right to data portability.
9. Compliance with Singapore PDPA
We are committed to complying with the Singapore Personal Data Protection Act 2012 (PDPA) in our handling of your personal information.
10. Children's Privacy
Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If User is a parent or guardian and User is aware that User’s child has provided Tashi Press Pte. Ltd. with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our Site.
11. Updates to this Privacy Policy
Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If User is a parent or guardian and User is aware that User’s child has provided Tashi Press Pte. Ltd. with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our Site.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, our data handling practices, or your cookie preferences, please contact us at: hello@tashipress.com.